Info Lowongan Kerja untuk Back Office Admin - 86980535
Back Office Admin
Isla Indah Retreat Lembongan sedang membuka lowongan untuk posisi Penuh waktu Back Office Admin di Jungutbatu, Bali. Lamar sekarang untuk menjadi bagian dari tim kami. Kualifikasi pekerjaan: Tersedia jam fleksibel Diperlukan 1 tahun pengalaman kerja yang relevan untuk posisi ini Gaji yang diinginkan: Rp5,000,000 - Rp7,000,000 per bulan We are seeking suitably qualified individuals (full-time) to join us as: RETREAT ORGANIZER AND HOTEL RESERVATION ADMIN Requirements: Minimum 9/10 grammar in written English and 7/10 English spoken skill (if you have a TOEFL score please provide the proof) Excellent word arranging skill as the the admin will send emails and reply to inquiries to (mostly) foreign guests in professional words Have min. 1 year of experience on the field Proficient in operating Ms. Office and the computer in general Preferably typing speed of minimum 45 WPM (words per minute) to ensure the admin will be able to reply a lot of inquiries in a timely manner Strong organizational skills and attention to detail as the admin will act as a retreat organizer Proven customer support experience or experience as a client service representative Customer orientated and able to adapt/response to different types of guests Ability to multi-task, prioritize, manage time effective Willing to move Nusa Lembongan - Bali (free shared dormitory is provided) Can join immediately Responsibilities: To reply to guests' inquiries and bookings for the hotel, surfing, snorkeling, yoga, or retreat packages via email, WhatsApp texts, or retreat websites To arrange the guests' itineraries for the retreat packages To follow up to the guests' inquiries To manage guests' database on the system To adapt to the guests' needs and to provide solutions for the complaining guests To provide guidance and support on all aspects to the guests To do basic admin works (office suplies keeping and and purchasing) To provide accurate and complete information about our retreat/hotel services, including rates, availability, and transport organization To coordinate with partners to ensure customer timely schedules To maintain a positive, empathetic and professional attitude towards guests at all times To resolve service problems by clarifying the guests' complaints To make a weekly/monthly report regarding the guests' reservation if needed Benefits: Free shared dormitory for the employees BPJS Kesehatan dan Ketenagakerjaan after 2 months of working Bonus after the contract ends Service tax after 2 months of working Paid leaves
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